Frequently Asked Questions
Everything you need to know about your A.L.C. experience.
What is your return policy?
We accept returns on unworn, unwashed, and unaltered items with original tags attached within 30 days of purchase. Sale items marked as 'Final Sale' are not eligible for return or exchange.
When will my order ship?
Orders are typically processed within 1-2 business days. Once shipped, you will receive a confirmation email with tracking information. Standard shipping usually arrives within 5-7 business days.
Do you offer international shipping?
Yes, A.L.C. ships to many countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated at checkout.
How do I find the right size?
Each product page features a detailed size guide. Our collections generally follow standard contemporary sizing, but if you are between sizes, we recommend checking the specific garment measurements provided.
Can I modify or cancel my order?
To ensure fast delivery, we begin processing orders immediately. Once an order is placed, we are unable to make modifications or cancellations. You may return the items once they are received.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover) as well as PayPal, Apple Pay, and Klarna for interest-free installments.